Need immediate help? Check our most common dispatch and service inquiries below.
How quickly can you dispatch a leak detection technician?
For emergency situations in McKinney, Allen, and Frisco, our local dispatch team can typically have a licensed technician at your property within 60 to 90 minutes. For non-emergencies, we offer flexible same-day or next-day scheduling.
Do you charge a dispatch or estimate fee?
We believe in honest, upfront pricing. We provide a transparent breakdown of our detection costs over the phone before we ever send a truck. Once on-site, if repairs are needed, we provide a flat-rate estimate for your approval before any work begins.
Will my homeowner's insurance cover leak detection services?
In many cases, yes. While coverage varies by policy, sudden and accidental water damage is often covered. We provide comprehensive, highly detailed digital reports complete with thermal imaging logs that you can submit directly to your insurance adjuster.
What should I do while waiting for your team to arrive?
If the leak is actively flooding, immediately shut off your home's main water valve. Move any valuable electronics or furniture away from the affected area, and try to keep pets and children out of the standing water.
